Have you found a better price? Give us a call and we'll match it. 1300 812 450
Have you found a better price? Give us a call and we'll match it. 1300 812 450
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Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuges

by OHAUS
$4,133.80
Centrifuge Model

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✅ FREE SHIPPING: Australia wide — Yes, even remote areas.

Processing Time: 1 - 3 business days.

Delivery Time: Up to 7 business days for metro areas.
Up to 7 - 14 business days for all other areas.

✅ Return Policy: 30 Day Returns.

✅ Need help? Call us on 1300 812 450

Free Shipping
30 Day Returns
Reliable Warranty
Australia Wide Delivery

Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuge

The Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuges are a premium line of high-speed laboratory powerhouses designed specifically for the rigorous demands of molecular biology and research. Whether you are performing DNA/RNA isolation, protein precipitation, or cell pelleting, these units offer a seamless blend of extreme speed, advanced safety, and high-capacity throughput within a compact footprint. Engineered for ease of use, the series features a splash-proof interface and an intuitive touch-wheel design that allows for rapid parameter adjustments, ensuring your laboratory workflow remains efficient and precise.

Beyond their impressive performance, these micro centrifuges are built with a focus on laboratory safety and long-term durability. Each unit in the series is equipped with advanced protective features, including a motorized lid-locking system and an automatic imbalance sensor that stops the motor instantly if a rotor issue is detected. The construction utilizes high-quality, chemical-resistant materials and a stainless steel chamber to withstand the rigors of a high-traffic lab environment. Furthermore, with a wide array of compatible rotors—ranging from aerosol-tight biocontainment options to specialized PCR strip and haematocrit rotors—the Frontier 5000 Series provides the adaptability required to evolve alongside your changing research needs.

Features of Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuge:

  • 2 Year Warranty: This series is backed by a standard manufacturer’s warranty, ensuring long-term reliability and support for your laboratory’s critical research.
  • Ready-to-Use Bundles: The FC5513L+R06 and FC5513+R02 come pre-equipped with high-quality rotors, removing the need for separate accessory procurement.
  • Superior Speed and Force: Delivers up to 15,200 rpm and 21,953 x g (FC5515 models) for rapid and efficient separation of fine particles.
  • High-Capacity Design: Accommodates up to 44 x 1.5/2.0 mL tubes, allowing researchers to process more samples in fewer runs.
  • Active Cooling (R Models): Powerful refrigeration maintains sample integrity at 4°C even during high-speed, high-friction operations.
  • Rotor Versatility: Supports up to 7 optional rotors per model, including PCR strips, haematocrit, and 5 mL tube options.
  • Automatic Rotor Recognition: High-end models automatically detect the installed rotor to prevent over-speeding and enhance lab safety.
  • Quiet Brushless Motor: Designed for silent operation and high torque without the need for routine carbon brush maintenance.
  • Bio-Containment Options: Available rotors (like the R06 and R02) include aerosol-tight lids to protect the operator and environment from hazardous samples.
  • Intuitive Control: Features a splash-proof control panel with a backlit LCD and a dedicated "Quick Cool" button for refrigerated models.

Applications for Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuge:

  • DNA/RNA Extraction: High-speed purification of genetic material for genomic and transcriptomic analysis.
  • Protein Precipitation: Concentrating proteins and harvesting macromolecules for biochemistry research.
  • Temperature-Sensitive Processing: Utilizing refrigerated variants to prevent thermal degradation of enzymes or delicate cell components.
  • High-Throughput Screening: Processing up to 44 samples simultaneously to speed up data collection in busy labs.
  • Cell Pelleting: Sedimenting biological cells from cultures for downstream processing or storage.
  • PCR Clean-up: Quick spin-downs of PCR products using dedicated 8-strip tube rotors.

Choosing Your Model:

With six distinct variants available, selecting the right model depends on your requirements for speed, sample volume, and temperature control. Use the table below to compare the core specifications of the FC5513 and FC5515 platforms.

Comparison of Ohaus Frontier 5000 Series Micro Centrifuge Variants:

Please Note: Models - FC5513, FC5513R, FC5515 & FC5515R do not come with rotors.

Selecting the Right Platform:

The FC5513 & FC5513L: Compact Efficiency. The FC5513 series is the ideal choice for laboratories seeking a space-saving specialist for daily micro-separation tasks. The standard FC5513 supports seven different rotors, offering versatility for specialized tubes like spin columns or haematocrit capillaries.

The FC5513L + R06 Angle Rotor (L=Lite) bundle provides a high-value entry point for labs requiring reliable micro-centrifugation. This configuration features a specialized 18-place angle rotor designed for 1.5/2.0ml tubes, reaching speeds up to 13,000 RPM with a maximum RCF of 15,994 x g. It is an ideal solution for routine life science applications, such as DNA/RNA preparation and protein separation, where consistent performance and a compact footprint are essential.

The FC5513 + R02 Angle Rotor with BIOSEALS bundle offers enhanced capacity and performance for demanding laboratory workflows. Equipped with a 24-place angle rotor for 1.5/2.0ml tubes, this unit achieves a higher maximum RCF of 17,317 x g at 13,500 RPM. This setup is perfectly suited for high-throughput environments that require greater sample processing power and the precision of Ohaus’s advanced digital control system to ensure repeatable results across every run.

The FC5515: High-Throughput Power. For research environments with heavy workloads, the FC5515 platform acts as a high-capacity workhorse. It significantly increases efficiency by accommodating up to 44 microtubes per run—nearly double the capacity of standard units. Beyond volume, the FC5515 provides superior centrifugal force (up to 21,953 x g) and features automatic rotor recognition, which instantly identifies the attached rotor to ensure the motor never exceeds safety limits. This makes it the preferred choice for professional labs requiring maximum throughput and technical precision.

The FC5513R & FC5515R: The "R" Advantage - Precision Cooling. The FC5513R and FC5515R refrigerated models are essential for labs handling temperature-sensitive biological samples. These units feature a powerful, CFC-free refrigeration system that can maintain a steady 4°C even while running at maximum speed. With a dedicated "Quick Cool" function, you can bring the chamber down to the required temperature in minutes, protecting the integrity of proteins and nucleic acids from heat degradation during high-speed centrifugation.

Recommendation:

  • Choose the FC5513L+R06 if you are looking for the most economical, ready-to-use entry point into the Frontier 5000 series. It is ideal for routine DNA/RNA purification that does not require specialized rotors.
  • Choose the FC5513+R02 with BIOSEALS if you require a complete, high-performance package with a 24-place capacity and the highest possible G-force (17,317 x g) for standard 1.5/2.0ml micro-centrifugation tasks.
  • Choose the FC5513 if you need higher centrifugal force (17,317 x g) or plan to use multiple rotor types, such as haematocrit or spin column rotors.
  • Choose the FC5513R if you require the high performance of the 5513 platform but work with temperature-sensitive samples that must be protected at 4°C.
  • Choose the FC5515 for demanding, high-throughput lab tasks that require maximum speed and a massive capacity of up to 44 tubes.
  • Choose the FC5515R for the ultimate in high-capacity refrigerated research, providing the series' highest G-force (21,953 x g) while maintaining strict temperature control for large sample batches.

Why Choose a Pre-Configured Bundle?

Investing in a complete package for your Frontier 5000 Series centrifuge is the most efficient way to get your laboratory up and running.

  • Guaranteed Compatibility: Every bundle includes the centrifuge unit and the compatible rotor as a tested, factory-matched set.
  • Streamlined Ordering: Purchasing a bundle ensures all necessary components are delivered together, preventing delays caused by missing parts or mismatched accessories.
  • Optimized Performance: Pre-configured bundles are professionally balanced to meet the specific speed and safety requirements of your chosen rotor.
  • Cost-Efficiency: Bundles are often priced to provide better value compared to purchasing the centrifuge unit and the rotor as individual items.

Quick Compatibility Checklist

Before adding your selection to the cart, please verify your requirements against this checklist:

  • Tube Volume: Does your sample volume (e.g., 1.5ml, 15ml, 50ml, 100ml) match the capacity of the rotor you have selected?
  • Tube Type: Are you using standard round bottom tubes, conical tubes, or PCR strips?
  • Rotor Type: Do you require a Swing-Out Rotor for vertical sediment lines or an Angle Rotor for faster, high-speed pelleting?
  • Diameter/Height: Ensure the diameter and height of your tubes fall within the permitted specifications of your chosen rotor to prevent damage during high-speed rotation.

Key Variant Differences:

  • "R" Suffix: Indicates Refrigerated capability, which is essential for protecting temperature-sensitive samples during high-speed runs.
  • "L" Suffix: Indicates a Lite version, which often has a simplified interface or specific rotor limitations compared to the standard model.
  • "+R##" Suffix: Indicates a Bundle that includes a specific rotor so the centrifuge is operational immediately upon delivery.
  • "BIOSEALS": Refers to Ohaus’s certified aerosol-tight biocontainment technology. These rotors feature specialized rubber gaskets that create a hermetic seal, protecting the operator and the lab environment from hazardous aerosols, infectious agents, or volatile samples.

 

Ohaus FC5513 & FC5515 Rotor & Accessory Page : Coming Soon!

* If you are seeking rotors for the Frontier 5000 series, please download the "Ohaus Frontier 5000 Rotor Guide" - Ohaus Frontier 5000 Series - Rotor Guide PDF

If you would like to purchase any rotors, please contact us for a quote on 1300 812 450

 

Ohaus Logo & 2 Year Warranty

Need Help? Call 1300 812 450

Specifications

Specifications Chart for Ohaus Frontier 5000 Series Micro FC5513 & FC5513R Centrifuge

Ohaus Frontier 5000 Series FC5513 & FC5513R Micro Centrifuges - Specification Chart

Specifications Chart for Ohaus Frontier 5000 Series Micro FC5513L Centrifuge

Ohaus Frontier 5000 Series FC5513L Micro Centrifuge - Specification Chart

Specifications Chart for Ohaus Frontier 5000 Series Micro FC5515 & FC5515R Centrifuge

Ohaus Frontier 5000 Series FC5515 & FC5515R Micro Centrifuges - Specification Chart

 

Ohaus Logo & 2 Year Warranty

Need Help? Call 1300 812 450

Video

Ohaus Frontier 5000 Series Micro Centrifuge - Features

 

Downloads

Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuges Manual

 

  Owner's Manual                                                                                                     FC5513 & FC5513R Datasheet

Ohaus Frontier 5000 Series Micro Centrifuges - Manual PDFOhaus Frontier 5000 Series Micro Centrifuges - Manual PDF     Ohaus Frontier 5000 Series FC5513 & FC5513R Micro Centrifuges - Datasheet PDFOhaus Frontier 5000 Series Micro FC5513 & FC5513R Centrifuges - Datasheet PDF

 

  FC5513L Datasheet                                                                                                          FC5515 & FC5515R Datasheet                                                                   

Ohaus Frontier 5000 Series FC5513L Micro Centrifuge - Datasheet PDFOhaus Frontier 5000 Series Micro FC5513L Centrifuge - Datasheet     Ohaus Frontier 5000 Series FC5515 & FC5515R Micro Centrifuges - Datasheet PDFOhaus Frontier 5000 Series Micro FC5515 & FC5515R Centrifuges - Datasheet 

 

  Frontier 5000 Rotor Guide                                                                                                  Frontier 5000 User Guide 

Ohaus Frontier 5000 Series - Rotor Guide PDFOhaus Frontier 5000 Series Centrifuges - Rotor Guide PDF                      Ohaus Frontier 5000 Series Centrifuges - User Guide PDFOhaus Frontier 5000 Series Centrifuges - User Guide PDF 

Description

Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuge

The Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuges are a premium line of high-speed laboratory powerhouses designed specifically for the rigorous demands of molecular biology and research. Whether you are performing DNA/RNA isolation, protein precipitation, or cell pelleting, these units offer a seamless blend of extreme speed, advanced safety, and high-capacity throughput within a compact footprint. Engineered for ease of use, the series features a splash-proof interface and an intuitive touch-wheel design that allows for rapid parameter adjustments, ensuring your laboratory workflow remains efficient and precise.

Beyond their impressive performance, these micro centrifuges are built with a focus on laboratory safety and long-term durability. Each unit in the series is equipped with advanced protective features, including a motorized lid-locking system and an automatic imbalance sensor that stops the motor instantly if a rotor issue is detected. The construction utilizes high-quality, chemical-resistant materials and a stainless steel chamber to withstand the rigors of a high-traffic lab environment. Furthermore, with a wide array of compatible rotors—ranging from aerosol-tight biocontainment options to specialized PCR strip and haematocrit rotors—the Frontier 5000 Series provides the adaptability required to evolve alongside your changing research needs.

Features of Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuge:

  • 2 Year Warranty: This series is backed by a standard manufacturer’s warranty, ensuring long-term reliability and support for your laboratory’s critical research.
  • Ready-to-Use Bundles: The FC5513L+R06 and FC5513+R02 come pre-equipped with high-quality rotors, removing the need for separate accessory procurement.
  • Superior Speed and Force: Delivers up to 15,200 rpm and 21,953 x g (FC5515 models) for rapid and efficient separation of fine particles.
  • High-Capacity Design: Accommodates up to 44 x 1.5/2.0 mL tubes, allowing researchers to process more samples in fewer runs.
  • Active Cooling (R Models): Powerful refrigeration maintains sample integrity at 4°C even during high-speed, high-friction operations.
  • Rotor Versatility: Supports up to 7 optional rotors per model, including PCR strips, haematocrit, and 5 mL tube options.
  • Automatic Rotor Recognition: High-end models automatically detect the installed rotor to prevent over-speeding and enhance lab safety.
  • Quiet Brushless Motor: Designed for silent operation and high torque without the need for routine carbon brush maintenance.
  • Bio-Containment Options: Available rotors (like the R06 and R02) include aerosol-tight lids to protect the operator and environment from hazardous samples.
  • Intuitive Control: Features a splash-proof control panel with a backlit LCD and a dedicated "Quick Cool" button for refrigerated models.

Applications for Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuge:

  • DNA/RNA Extraction: High-speed purification of genetic material for genomic and transcriptomic analysis.
  • Protein Precipitation: Concentrating proteins and harvesting macromolecules for biochemistry research.
  • Temperature-Sensitive Processing: Utilizing refrigerated variants to prevent thermal degradation of enzymes or delicate cell components.
  • High-Throughput Screening: Processing up to 44 samples simultaneously to speed up data collection in busy labs.
  • Cell Pelleting: Sedimenting biological cells from cultures for downstream processing or storage.
  • PCR Clean-up: Quick spin-downs of PCR products using dedicated 8-strip tube rotors.

Choosing Your Model:

With six distinct variants available, selecting the right model depends on your requirements for speed, sample volume, and temperature control. Use the table below to compare the core specifications of the FC5513 and FC5515 platforms.

Comparison of Ohaus Frontier 5000 Series Micro Centrifuge Variants:

Please Note: Models - FC5513, FC5513R, FC5515 & FC5515R do not come with rotors.

Selecting the Right Platform:

The FC5513 & FC5513L: Compact Efficiency. The FC5513 series is the ideal choice for laboratories seeking a space-saving specialist for daily micro-separation tasks. The standard FC5513 supports seven different rotors, offering versatility for specialized tubes like spin columns or haematocrit capillaries.

The FC5513L + R06 Angle Rotor (L=Lite) bundle provides a high-value entry point for labs requiring reliable micro-centrifugation. This configuration features a specialized 18-place angle rotor designed for 1.5/2.0ml tubes, reaching speeds up to 13,000 RPM with a maximum RCF of 15,994 x g. It is an ideal solution for routine life science applications, such as DNA/RNA preparation and protein separation, where consistent performance and a compact footprint are essential.

The FC5513 + R02 Angle Rotor with BIOSEALS bundle offers enhanced capacity and performance for demanding laboratory workflows. Equipped with a 24-place angle rotor for 1.5/2.0ml tubes, this unit achieves a higher maximum RCF of 17,317 x g at 13,500 RPM. This setup is perfectly suited for high-throughput environments that require greater sample processing power and the precision of Ohaus’s advanced digital control system to ensure repeatable results across every run.

The FC5515: High-Throughput Power. For research environments with heavy workloads, the FC5515 platform acts as a high-capacity workhorse. It significantly increases efficiency by accommodating up to 44 microtubes per run—nearly double the capacity of standard units. Beyond volume, the FC5515 provides superior centrifugal force (up to 21,953 x g) and features automatic rotor recognition, which instantly identifies the attached rotor to ensure the motor never exceeds safety limits. This makes it the preferred choice for professional labs requiring maximum throughput and technical precision.

The FC5513R & FC5515R: The "R" Advantage - Precision Cooling. The FC5513R and FC5515R refrigerated models are essential for labs handling temperature-sensitive biological samples. These units feature a powerful, CFC-free refrigeration system that can maintain a steady 4°C even while running at maximum speed. With a dedicated "Quick Cool" function, you can bring the chamber down to the required temperature in minutes, protecting the integrity of proteins and nucleic acids from heat degradation during high-speed centrifugation.

Recommendation:

  • Choose the FC5513L+R06 if you are looking for the most economical, ready-to-use entry point into the Frontier 5000 series. It is ideal for routine DNA/RNA purification that does not require specialized rotors.
  • Choose the FC5513+R02 with BIOSEALS if you require a complete, high-performance package with a 24-place capacity and the highest possible G-force (17,317 x g) for standard 1.5/2.0ml micro-centrifugation tasks.
  • Choose the FC5513 if you need higher centrifugal force (17,317 x g) or plan to use multiple rotor types, such as haematocrit or spin column rotors.
  • Choose the FC5513R if you require the high performance of the 5513 platform but work with temperature-sensitive samples that must be protected at 4°C.
  • Choose the FC5515 for demanding, high-throughput lab tasks that require maximum speed and a massive capacity of up to 44 tubes.
  • Choose the FC5515R for the ultimate in high-capacity refrigerated research, providing the series' highest G-force (21,953 x g) while maintaining strict temperature control for large sample batches.

Why Choose a Pre-Configured Bundle?

Investing in a complete package for your Frontier 5000 Series centrifuge is the most efficient way to get your laboratory up and running.

  • Guaranteed Compatibility: Every bundle includes the centrifuge unit and the compatible rotor as a tested, factory-matched set.
  • Streamlined Ordering: Purchasing a bundle ensures all necessary components are delivered together, preventing delays caused by missing parts or mismatched accessories.
  • Optimized Performance: Pre-configured bundles are professionally balanced to meet the specific speed and safety requirements of your chosen rotor.
  • Cost-Efficiency: Bundles are often priced to provide better value compared to purchasing the centrifuge unit and the rotor as individual items.

Quick Compatibility Checklist

Before adding your selection to the cart, please verify your requirements against this checklist:

  • Tube Volume: Does your sample volume (e.g., 1.5ml, 15ml, 50ml, 100ml) match the capacity of the rotor you have selected?
  • Tube Type: Are you using standard round bottom tubes, conical tubes, or PCR strips?
  • Rotor Type: Do you require a Swing-Out Rotor for vertical sediment lines or an Angle Rotor for faster, high-speed pelleting?
  • Diameter/Height: Ensure the diameter and height of your tubes fall within the permitted specifications of your chosen rotor to prevent damage during high-speed rotation.

Key Variant Differences:

  • "R" Suffix: Indicates Refrigerated capability, which is essential for protecting temperature-sensitive samples during high-speed runs.
  • "L" Suffix: Indicates a Lite version, which often has a simplified interface or specific rotor limitations compared to the standard model.
  • "+R##" Suffix: Indicates a Bundle that includes a specific rotor so the centrifuge is operational immediately upon delivery.
  • "BIOSEALS": Refers to Ohaus’s certified aerosol-tight biocontainment technology. These rotors feature specialized rubber gaskets that create a hermetic seal, protecting the operator and the lab environment from hazardous aerosols, infectious agents, or volatile samples.

 

Ohaus FC5513 & FC5515 Rotor & Accessory Page : Coming Soon!

* If you are seeking rotors for the Frontier 5000 series, please download the "Ohaus Frontier 5000 Rotor Guide" - Ohaus Frontier 5000 Series - Rotor Guide PDF

If you would like to purchase any rotors, please contact us for a quote on 1300 812 450

 

Ohaus Logo & 2 Year Warranty

Need Help? Call 1300 812 450

Specifications

Specifications Chart for Ohaus Frontier 5000 Series Micro FC5513 & FC5513R Centrifuge

Ohaus Frontier 5000 Series FC5513 & FC5513R Micro Centrifuges - Specification Chart

Specifications Chart for Ohaus Frontier 5000 Series Micro FC5513L Centrifuge

Ohaus Frontier 5000 Series FC5513L Micro Centrifuge - Specification Chart

Specifications Chart for Ohaus Frontier 5000 Series Micro FC5515 & FC5515R Centrifuge

Ohaus Frontier 5000 Series FC5515 & FC5515R Micro Centrifuges - Specification Chart

 

Ohaus Logo & 2 Year Warranty

Need Help? Call 1300 812 450

Video

Ohaus Frontier 5000 Series Micro Centrifuge - Features

 

Downloads

Ohaus Frontier 5000 Series Micro FC5513 & FC5515 Centrifuges Manual

 

  Owner's Manual                                                                                                     FC5513 & FC5513R Datasheet

Ohaus Frontier 5000 Series Micro Centrifuges - Manual PDFOhaus Frontier 5000 Series Micro Centrifuges - Manual PDF     Ohaus Frontier 5000 Series FC5513 & FC5513R Micro Centrifuges - Datasheet PDFOhaus Frontier 5000 Series Micro FC5513 & FC5513R Centrifuges - Datasheet PDF

 

  FC5513L Datasheet                                                                                                          FC5515 & FC5515R Datasheet                                                                   

Ohaus Frontier 5000 Series FC5513L Micro Centrifuge - Datasheet PDFOhaus Frontier 5000 Series Micro FC5513L Centrifuge - Datasheet     Ohaus Frontier 5000 Series FC5515 & FC5515R Micro Centrifuges - Datasheet PDFOhaus Frontier 5000 Series Micro FC5515 & FC5515R Centrifuges - Datasheet 

 

  Frontier 5000 Rotor Guide                                                                                                  Frontier 5000 User Guide 

Ohaus Frontier 5000 Series - Rotor Guide PDFOhaus Frontier 5000 Series Centrifuges - Rotor Guide PDF                      Ohaus Frontier 5000 Series Centrifuges - User Guide PDFOhaus Frontier 5000 Series Centrifuges - User Guide PDF 

Shipping

Free Shipping Australia Wide:
We offer free shipping for all OHAUS products Australia wide.

Shipping and Processing:
- We offer free shipping on all OHAUS products.
- Please allow 1-3 business days for order processing.
- If you choose any factory fitted options for your equipment, please allow an additional 1-2 business days for fitting.
- Please allow up to 7 business days for delivery to metro areas.
- For all other locations, please allow up to 14 business days for delivery.

Delivery: 

All OHAUS products purchased from Lab Devices Australia are delivered using standard shipping.

"We advise customers to keep their product packaging in case a return or warranty repair is needed. Original packaging is specifically designed to protect the product during shipping and helps minimize damage in transit."

Back Orders:

Some products may occasionally be out of stock. If your selected item is on back order, we'll contact you before processing your order with an estimated dispatch timeframe. At that point, you can choose whether to proceed or cancel the order. 

Cancellation Policy:

Orders can only be cancelled if the product has not yet left our warehouse. If the product is already in transit at the time of your cancellation request, our standard return policy applies. This requires the product to be returned un-opened, with return shipping costs covered by the customer.

Need Help? Call 1300 812 450

Returns

Unopened Returns:
There is a 30 day return on unopened products from date of purchase. The package must not be opened and must be in a resellable condition. So, this means the package that the product has come in must not be opened at all.

Return shipping costs must be covered and organised by the customer unless the product is damaged or faulty. Once product has been returned in a resellable condition, inspected and found to be in an undamaged & resellable condition, a refund will be processed.

No Return Policy:
- We do not accept returns on products once packaging has been opened, unless the product has been proven to be damaged or faulty.

- We do not accept returns on unopened products after 30 Days.

- If an item has had custom changes made to it, we will not accept a return on these items. If you are getting custom changes made to an item, please be aware of this policy.

Please contact support@labdevicesaustralia.com.au for any inquires.

Damaged Shipments: Ensuring a Smooth Resolution

We take great care in packaging your order, but if damage occurs during transit, we are here to help ensure a quick and smooth resolution.

If the packaging is clearly damaged upon delivery: We kindly ask you to refuse the package and immediately ask the driver to document the damage. Please call us right away at 1300 812 450 to report the refusal. Lab Devices Australia will then handle the claim with the carrier and arrange for a replacement shipment as soon as the inspection is complete.

If the damage is hidden (not visible on the outside): Please contact us at support@labdevicesaustralia.com.au or call 1300 812 450 within 5 days of receiving your shipment. To help us file a prompt claim, please be ready to provide clear photographs of both the damaged product and the internal and external packaging.

Important Note for All Damaged Shipments: For the carrier's inspection, it is essential that you keep the box, all packing materials, and the damaged items until the claim is fully resolved. Upon confirming transit damage, we will quickly arrange a return, refund, or replacement, with the shipping costs covered by the transit company. If the packaging is damaged but your product is perfectly fine, no further action will be needed from us.

Faulty Product:
If the product is faulty, please contact
support@labdevicesaustralia.com.au immediately so an arrangement can be made for a return/refund or return/replacement, under specified warranty conditions of the faulty product. The product must be repacked in its original packing.

Need Help? Call 1300 812 450

Warranty

OHUAS Warranty Information

Best-in-Class Warranty Protection

At Lab Devices Australia, all OHAUS scales, balances, and lab equipment come with comprehensive manufacturer warranty coverage. OHAUS is committed to quality, with many products backed by an industry-standard 1 to 5-year warranty, ensuring your investment is precise and protected.

"We advise customers to keep their product packaging in case a return or warranty repair is needed. Original packaging is specifically designed to protect the product during shipping and helps minimize damage in transit."

Warranty Coverage by Product Range

Six Month Warranty

  • Starter Series Electrodes

One Year Warranty

  • Accessories
  • Indicators (all models)
  • SD & Catapult Scales
  • Aviator® Scales
  • MB23 and MB32 Moisture Analyzers
  • Starter & Aquasearcher Meters
  • CR Scales
  • Navigator® Scales
  • Valor® Scales
  • Defender® Scales
  • Scout® STX, SPX & SJX Balances
  • Floor Scales
  • CKW Scales
  • Ranger® Scales
  • Frontier Mini Centrifuge
  • FD Scales
  • CX Scales
  • Scale Bases (all models)

Two Year Warranty

  • Labjaws Clamps & Supports
  • Frontier Micro & Multi Centrifuges
  • Open Air Shakers
  • Incubating & Incubating Cooling Shakers
  • Overhead Stirrers
  • Vortex Mixers
  • Guardian™ Hotplates & Stirrers
  • Dry Block Heaters
  • Homogenizers

Three Year Warranty

  • Explorer® High Capacity Balances
  • Adventurer® Balances
  • Pioneer® Balances
  • PR Series Balances
  • MB92, MB62 Moisture Analyzers
  • MB120 Moisture Analyzer

Five Year Warranty

  • Explorer® Semi-Micro Balances
  • Explorer® Analytical Balances
  • Explorer® Precision Balances

What's Covered

Adam Equipment warranties typically cover:

  • Defects in materials and workmanship
  • Manufacturing faults
  • Component failures under normal use conditions
  • Load cells and weighing mechanisms
  • Electronic components and displays

Warranty Exclusions

Warranty coverage does not include:

  • Damage from misuse, abuse, or negligence
  • Normal wear and tear
  • Consumable items (batteries, printer paper, labels, etc.)
  • Damage from unauthorized repairs or modifications
  • Environmental damage (water ingress, electrical surges, impact damage)
  • Calibration drift (regular calibration is considered routine maintenance)
  • Damage from improper installation or transport

Maintaining Your Warranty

To ensure your warranty remains valid:

  • Use equipment according to manufacturer specifications
  • Perform regular maintenance as outlined in product documentation
  • Operate equipment within specified environmental conditions (temperature, humidity)
  • Use only authorized service technicians for repairs
  • Retain proof of purchase and product documentation

Warranty Service Process

If you require warranty service for your OHAUS product:

Step 1: Contact Us
Email: support@labdevicesaustralia.com.au
Phone: 1300 812 450

Step 2: Provide Information

  • Product model and serial number
  • Date of purchase and invoice number
  • Detailed description of the issue or fault

Step 3: Assessment
We'll assess whether the issue is covered under warranty and arrange appropriate service through OHAUS's authorized service network.

Step 4: Resolution
Depending on the issue, resolution may include:

  • On-site repair by authorized technician
  • Return to service center for repair
  • Replacement parts shipment
  • Product replacement (in cases of major failure)

Australian Consumer Law

Your warranty rights are protected under Australian Consumer Law. Adam Equipment products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits provided by Adam Equipment warranties are in addition to your rights under Australian Consumer Law.

OHAUS Product Quality Assurance

OHAUS maintains the highest quality standards:

  • ISO 9001:2015 certified manufacturing
  • Over 100 years of precision weighing expertise
  • Global network of authorized service centers
  • Rigorous quality control and testing procedures
  • Compliance with international weighing standards

Beyond Warranty Service, Repair & Calibration

For products no longer under warranty, we’re happy to provide you with trusted service repair contact information to help ensure your equipment is reliably serviced and maintained. Beyond warranty coverage, Lab Devices Australia can assist with:

  • Periodic calibration services
  • Repairs and service outside warranty period
  • Technical support and troubleshooting

Questions About Your Warranty?

Our team is ready to help you understand your OHAUS warranty coverage and answer any questions about protecting your investment.

Contact Lab Devices Australia:
Phone: 1300 812 450
Email: support@labdevicesaustralia.com.au


Authorized dealer of OHAUS in Australia

Why Buy From Us

At Lab Devices Australia, we’re more than just an online store — we’re a trusted partner for laboratories, clinics, universities, and research facilities across the country. Our carefully curated range of premium lab equipment and accessories is designed to meet the strict standards of modern scientific and medical environments. Whether you're outfitting a new facility or replacing critical instruments, you can count on us for high-quality, dependable products from respected brands.

We proudly offer transparent pricing, secure online ordering, and fast, Australia-wide delivery — even to remote areas. We understand the demands of professional labs, which is why we back every product with expert support and a commitment to customer satisfaction. You’ll also benefit from convenient GST invoicing, optional quotes for procurement workflows, and reliable after-sales assistance.

Lab Devices Australia combines the convenience of e-commerce with the care of a specialised supplier. With a focus on quality, safety, and service, we make it easier to get the equipment you need — when and where you need it. Experience the difference of a supplier that understands the real needs of Australian labs.

  • Free Shipping (on select products) Australia wide. 
  • Price Match Guarantee. Best prices online guaranteed.
  • 30 Day Returns. If you realize the product is not right for you or you chose the wrong product, just return it to us in a resaleable condition.
  • Great Service. We pride ourselves on the best service, anywhere.
  • Your Satisfaction Guaranteed. We handpick our products for quality, we know you'll love them. But if there is ever something wrong, we'll fix it.