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Ohaus Frontier 5000 Series Multi FC5706P Centrifuge – Standard or IVD Certified

by OHAUS
$3,637.70
Centrifuge Version
Centrifuge Model

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✅ FREE SHIPPING: Australia wide — Yes, even remote areas.

Processing Time: 1 - 3 business days.

Delivery Time: Up to 7 business days for metro areas.
Up to 7 - 14 business days for all other areas.

✅ Return Policy: 30 Day Returns.

✅ Need help? Call us on 1300 812 450

Free Shipping
30 Day Returns
Reliable Warranty
Australia Wide Delivery

Ohaus Frontier 5000 Series Multi FC5706P Centrifuge

The Ohaus Frontier 5000 Series Multi FC5706P Centrifuge is a compact and reliable benchtop powerhouse designed for general-purpose, low-throughput laboratory applications. Engineered to maximize efficiency in a small footprint, this multi-function centrifuge is an ideal solution for a wide variety of separation tasks, including the processing of common blood and urine tubes. Its user-friendly design and versatile standard rotor options allow it to seamlessly accommodate both round and conical bottom tubes ranging from 50 ml down to 1.5 ml volumes.

Designed with professional workflow in mind, the FC5706P features an intuitive interface with a modern touch-wheel for quick parameter adjustments. This splash-proof control panel ensures responsive operation even while wearing gloves, while the clear, backlit LCD display provides simultaneous viewing of both set and actual parameters. With advanced safety features like a microprocessor-controlled imbalance sensor and a sturdy mechanical lid lock, the unit provides a secure environment for critical research.

Features of Ohaus Frontier 5000 Series Multi FC5706P Centrifuge:

  • 2 Year Warranty (Centrifuge Unit): This series is backed by a standard manufacturer’s warranty, ensuring long-term reliability and professional support for your essential laboratory processes.
  • 1 Year Warranty (Rotor Accessories): Standard manufacturer's warranty.
  • Intuitive Touch-Wheel Interface: Features a simple, glove-compatible control wheel for rapid and precise adjustment of centrifugation parameters.
  • Versatile Rotor Options: Offers 5 different rotor selections, including fixed-angle and swing-out designs, to meet diverse application needs.
  • Quiet Brushless DC Motor: Operates with minimal noise and requires no routine maintenance, making it perfect for shared laboratory spaces.
  • Small Footprint: Encloses all high-end functionalities within a compact 323 x 427 mm frame to conserve valuable bench space.
  • Safety Sensor Systems: Equipped with a microprocessor-controlled imbalance sensor that automatically stops the unit if a load error is detected.
  • Memory Storage: Includes 99 memory sets to quickly store and recall your most frequently used centrifugation protocols.
  • Fine-Tuned Braking: Offers 10 acceleration and 10 deceleration settings to protect delicate samples from agitation during ramp-up or stop.
  • Clear Status Indicators: Uses LED lights to provide at-a-glance status updates: standby (yellow), centrifugation (red), or run completed (green).
  • Global Compliance: Fully compliant with IEC/EN 61010-1 and 61326-1 standards for product safety and electromagnetic compatibility.

Applications for Ohaus Frontier 5000 Series Multi FC5706P Centrifuge:

  • Clinical Diagnostics: Ideal for processing standard blood and urine tubes in small-to-midsize medical laboratories.
  • DNA/RNA Research: Utilizing the fixed-angle rotors for the preparation and purification of genomic materials in 1.5/2.0 ml microtubes.
  • Cell Culture: Using the 50 ml conical tube capacity for harvesting cells or sedimenting cultures.
  • General Centrifugation: Providing reliable low-speed separation for a wide range of daily research and educational protocols.
  • Sample Concentration: Pelleting biological precipitates or concentrating chemical samples in varied tube sizes.
  • Routine Sedimentation: Efficiently separating solids from liquids in environmental or food testing samples.

Ohaus Frontier 5000 Series Multi FC5706P Bundles:

1. The FC5706P+R77 bundle is a dedicated clinical and research kit that includes a high-capacity 12 x 15 ml fixed-angle rotor (R77). This package is specifically designed for labs requiring consistent processing of 15 ml round or conical bottom tubes. It can be further adapted with accessories to handle smaller volumes like 7 ml, 5 ml, or 1.5/2.0 ml tubes, making it a highly flexible choice for routine blood work and sample preparation.

2. The FC5706P+R78 bundle acts as the high-volume workhorse for this platform, featuring a 6 x 50 ml fixed-angle rotor (R78). This bundle is perfectly suited for cell culture or larger volume separation tasks that utilize 50 ml round or conical bottom tubes. Like the other kits, it offers enhanced adaptability through a range of optional adapters to process smaller 30 ml, 16 ml, or 15 ml tubes without changing the primary rotor.

3. The FC5706P+R97 bundle is optimized for specialized clinical applications, coming pre-equipped with a 4 x 10 ml swing-out rotor (R97). This configuration is essential for labs that need to process blood and urine tubes in a horizontal orientation to ensure a clear horizontal separation line. The swing-out design increases laboratory versatility, allowing for high-quality sediment separation in a compact benchtop format.

Recommendation:

  • Choose the FC5706P+R77 bundle if your laboratory requires high-throughput, small-volume processing. The 12-place 15 mL angle rotor is the ideal workhorse for routine clinical diagnostics, allowing you to maximize sample output in a single run—perfect for high-volume blood collection tube processing.
  • Choose the FC5706P+R78 bundle if your lab requires versatility for mixed-volume applications. The 6-place 50 mL angle rotor provides the flexibility to handle larger volumes, making it an excellent choice for general research, cell culture, or specialized extraction protocols where larger tube sizes are necessary.
  • Choose the FC5706P+R97 bundle if your work involves specialized micro-centrifugation tasks. The 18-place 1.5/2.0 mL angle rotor is specifically designed for high-speed pelleting of micro-samples, which is essential for DNA, RNA, and protein preparation workflows.
  • Please Note: Model FC5706P base unit does not come with a rotor.

For Ohaus FC5706P Rotor & Accessory Page : Click Here!

Ohaus Frontier 5000 Series Multi FC5706P-IVD:

"IVD Certified – Suitable for in vitro diagnostic sample preparation in regulated clinical labs (TGA/ARTG compliant)"

What Does “IVD” Mean?

The FC5706P-IVD model in the Ohaus Frontier 5000 Series is the IVD-certified version of this popular multi-purpose centrifuge.

IVD stands for “In Vitro Diagnostics”. It means the centrifuge has been specially tested and certified to meet strict international and Australian regulatory standards for use in in vitro diagnostic testing — that is, lab procedures performed on samples (like blood, urine or other body fluids) outside the body to help diagnose, monitor or manage health conditions.

The FC5706P-IVD centrifuge and its associated accessories an in vitro diagnostic (IVD) medical device certified under Australian TGA regulations and the European In Vitro Diagnostic Medical Devices Regulation (EU) 2017/746. It includes the required IVD symbol, ARTG number, manufacturer details, and clear instructions for its intended diagnostic use (sample preparation in clinical testing). Full labelling complies with TGA Essential Principles and IVD-specific requirements.

Why this matters to you:

  • If your lab or clinic performs diagnostic testing where results are used for patient care (e.g., clinical chemistry, haematology, microbiology, or sample prep for diagnostic assays), the FC5706P-IVD is the compliant choice.
  • It gives you confidence that the centrifuge meets the same quality, safety and traceability requirements as other IVD-certified equipment in regulated environments.
  • The standard (non-IVD) FC5706P models are great for research, quality control or general lab use, but they are not certified for IVD/diagnostic applications.

Quick summary

  • FC5706P-IVD = IVD-certified → suitable for clinical diagnostic labs and regulated workflows
  • Standard FC5706P = research/general-purpose → not IVD-certified

If your work involves diagnostic testing or regulated environments, go with the FC5706P-IVD to stay compliant. If you're doing research or non-diagnostic work, either model will serve you well.

Let us know if you’d like help choosing the right one for your lab!

 

For Ohaus FC5706P Rotor & Accessory Page : Click Here!

* If you would like information about rotors for the Frontier 5000 series, please download the "Ohaus Frontier 5000 Rotor Guide" - Ohaus Frontier 5000 Series - Rotor Guide PDF


 

Ohaus Logo 1 & 2 Year Warranty

Need Help? Call 1300 812 450

Specifications

Specifications Chart for Ohaus Frontier 5000 Series Multi FC5706P Centrifuge

Ohaus Frontier 5000 Series FC5706P Multi Centrifuge - Specification Chart

 

Ohaus Logo 1 & 2 Year Warranty

Need Help? Call 1300 812 450

Video

Ohaus Frontier 5000 Series Multi Centrifuges

 

Downloads

Ohaus Frontier 5000 Series Multi FC5706P Centrifuge Manual

 

  Owner's Manual                                                                                                                         Frontier 5000 Rotor Guide

Ohaus Frontier 5000 Series FC5707 & FC5706P Multi Centrifuges - Manual PDFOhaus Frontier 5000 Series Multi FC5706P Centrifuge - Manual PDF          Ohaus Frontier 5000 Series - Rotor Guide PDFOhaus Frontier 5000 Series Centrifuges - Rotor Guide PDF

 

  FC5706P Product Datasheet                                                                                                     Frontier 5000 User Guide

Ohaus Frontier 5000 Series FC5706P Multi Centrifuge - Datasheet PDFOhaus Frontier 5000 Series Multi FC5706P Centrifuge - Datasheet PDF       Ohaus Frontier 5000 Series Centrifuges - User Guide PDFOhaus Frontier 5000 Series Centrifuges - User Guide PDF

   

   FC5706 (IVD) Product Datasheet

Ohaus Frontier 5000 Series Multi FC5706P (IVD) Centrifuge - Datasheet PDFOhaus Frontier 5000 Series Multi FC5706P (IVD) Centrifuge - Datasheet PDF

Description

Ohaus Frontier 5000 Series Multi FC5706P Centrifuge

The Ohaus Frontier 5000 Series Multi FC5706P Centrifuge is a compact and reliable benchtop powerhouse designed for general-purpose, low-throughput laboratory applications. Engineered to maximize efficiency in a small footprint, this multi-function centrifuge is an ideal solution for a wide variety of separation tasks, including the processing of common blood and urine tubes. Its user-friendly design and versatile standard rotor options allow it to seamlessly accommodate both round and conical bottom tubes ranging from 50 ml down to 1.5 ml volumes.

Designed with professional workflow in mind, the FC5706P features an intuitive interface with a modern touch-wheel for quick parameter adjustments. This splash-proof control panel ensures responsive operation even while wearing gloves, while the clear, backlit LCD display provides simultaneous viewing of both set and actual parameters. With advanced safety features like a microprocessor-controlled imbalance sensor and a sturdy mechanical lid lock, the unit provides a secure environment for critical research.

Features of Ohaus Frontier 5000 Series Multi FC5706P Centrifuge:

  • 2 Year Warranty (Centrifuge Unit): This series is backed by a standard manufacturer’s warranty, ensuring long-term reliability and professional support for your essential laboratory processes.
  • 1 Year Warranty (Rotor Accessories): Standard manufacturer's warranty.
  • Intuitive Touch-Wheel Interface: Features a simple, glove-compatible control wheel for rapid and precise adjustment of centrifugation parameters.
  • Versatile Rotor Options: Offers 5 different rotor selections, including fixed-angle and swing-out designs, to meet diverse application needs.
  • Quiet Brushless DC Motor: Operates with minimal noise and requires no routine maintenance, making it perfect for shared laboratory spaces.
  • Small Footprint: Encloses all high-end functionalities within a compact 323 x 427 mm frame to conserve valuable bench space.
  • Safety Sensor Systems: Equipped with a microprocessor-controlled imbalance sensor that automatically stops the unit if a load error is detected.
  • Memory Storage: Includes 99 memory sets to quickly store and recall your most frequently used centrifugation protocols.
  • Fine-Tuned Braking: Offers 10 acceleration and 10 deceleration settings to protect delicate samples from agitation during ramp-up or stop.
  • Clear Status Indicators: Uses LED lights to provide at-a-glance status updates: standby (yellow), centrifugation (red), or run completed (green).
  • Global Compliance: Fully compliant with IEC/EN 61010-1 and 61326-1 standards for product safety and electromagnetic compatibility.

Applications for Ohaus Frontier 5000 Series Multi FC5706P Centrifuge:

  • Clinical Diagnostics: Ideal for processing standard blood and urine tubes in small-to-midsize medical laboratories.
  • DNA/RNA Research: Utilizing the fixed-angle rotors for the preparation and purification of genomic materials in 1.5/2.0 ml microtubes.
  • Cell Culture: Using the 50 ml conical tube capacity for harvesting cells or sedimenting cultures.
  • General Centrifugation: Providing reliable low-speed separation for a wide range of daily research and educational protocols.
  • Sample Concentration: Pelleting biological precipitates or concentrating chemical samples in varied tube sizes.
  • Routine Sedimentation: Efficiently separating solids from liquids in environmental or food testing samples.

Ohaus Frontier 5000 Series Multi FC5706P Bundles:

1. The FC5706P+R77 bundle is a dedicated clinical and research kit that includes a high-capacity 12 x 15 ml fixed-angle rotor (R77). This package is specifically designed for labs requiring consistent processing of 15 ml round or conical bottom tubes. It can be further adapted with accessories to handle smaller volumes like 7 ml, 5 ml, or 1.5/2.0 ml tubes, making it a highly flexible choice for routine blood work and sample preparation.

2. The FC5706P+R78 bundle acts as the high-volume workhorse for this platform, featuring a 6 x 50 ml fixed-angle rotor (R78). This bundle is perfectly suited for cell culture or larger volume separation tasks that utilize 50 ml round or conical bottom tubes. Like the other kits, it offers enhanced adaptability through a range of optional adapters to process smaller 30 ml, 16 ml, or 15 ml tubes without changing the primary rotor.

3. The FC5706P+R97 bundle is optimized for specialized clinical applications, coming pre-equipped with a 4 x 10 ml swing-out rotor (R97). This configuration is essential for labs that need to process blood and urine tubes in a horizontal orientation to ensure a clear horizontal separation line. The swing-out design increases laboratory versatility, allowing for high-quality sediment separation in a compact benchtop format.

Recommendation:

  • Choose the FC5706P+R77 bundle if your laboratory requires high-throughput, small-volume processing. The 12-place 15 mL angle rotor is the ideal workhorse for routine clinical diagnostics, allowing you to maximize sample output in a single run—perfect for high-volume blood collection tube processing.
  • Choose the FC5706P+R78 bundle if your lab requires versatility for mixed-volume applications. The 6-place 50 mL angle rotor provides the flexibility to handle larger volumes, making it an excellent choice for general research, cell culture, or specialized extraction protocols where larger tube sizes are necessary.
  • Choose the FC5706P+R97 bundle if your work involves specialized micro-centrifugation tasks. The 18-place 1.5/2.0 mL angle rotor is specifically designed for high-speed pelleting of micro-samples, which is essential for DNA, RNA, and protein preparation workflows.
  • Please Note: Model FC5706P base unit does not come with a rotor.

For Ohaus FC5706P Rotor & Accessory Page : Click Here!

Ohaus Frontier 5000 Series Multi FC5706P-IVD:

"IVD Certified – Suitable for in vitro diagnostic sample preparation in regulated clinical labs (TGA/ARTG compliant)"

What Does “IVD” Mean?

The FC5706P-IVD model in the Ohaus Frontier 5000 Series is the IVD-certified version of this popular multi-purpose centrifuge.

IVD stands for “In Vitro Diagnostics”. It means the centrifuge has been specially tested and certified to meet strict international and Australian regulatory standards for use in in vitro diagnostic testing — that is, lab procedures performed on samples (like blood, urine or other body fluids) outside the body to help diagnose, monitor or manage health conditions.

The FC5706P-IVD centrifuge and its associated accessories an in vitro diagnostic (IVD) medical device certified under Australian TGA regulations and the European In Vitro Diagnostic Medical Devices Regulation (EU) 2017/746. It includes the required IVD symbol, ARTG number, manufacturer details, and clear instructions for its intended diagnostic use (sample preparation in clinical testing). Full labelling complies with TGA Essential Principles and IVD-specific requirements.

Why this matters to you:

  • If your lab or clinic performs diagnostic testing where results are used for patient care (e.g., clinical chemistry, haematology, microbiology, or sample prep for diagnostic assays), the FC5706P-IVD is the compliant choice.
  • It gives you confidence that the centrifuge meets the same quality, safety and traceability requirements as other IVD-certified equipment in regulated environments.
  • The standard (non-IVD) FC5706P models are great for research, quality control or general lab use, but they are not certified for IVD/diagnostic applications.

Quick summary

  • FC5706P-IVD = IVD-certified → suitable for clinical diagnostic labs and regulated workflows
  • Standard FC5706P = research/general-purpose → not IVD-certified

If your work involves diagnostic testing or regulated environments, go with the FC5706P-IVD to stay compliant. If you're doing research or non-diagnostic work, either model will serve you well.

Let us know if you’d like help choosing the right one for your lab!

 

For Ohaus FC5706P Rotor & Accessory Page : Click Here!

* If you would like information about rotors for the Frontier 5000 series, please download the "Ohaus Frontier 5000 Rotor Guide" - Ohaus Frontier 5000 Series - Rotor Guide PDF


 

Ohaus Logo 1 & 2 Year Warranty

Need Help? Call 1300 812 450

Specifications

Specifications Chart for Ohaus Frontier 5000 Series Multi FC5706P Centrifuge

Ohaus Frontier 5000 Series FC5706P Multi Centrifuge - Specification Chart

 

Ohaus Logo 1 & 2 Year Warranty

Need Help? Call 1300 812 450

Video

Ohaus Frontier 5000 Series Multi Centrifuges

 

Downloads

Ohaus Frontier 5000 Series Multi FC5706P Centrifuge Manual

 

  Owner's Manual                                                                                                                         Frontier 5000 Rotor Guide

Ohaus Frontier 5000 Series FC5707 & FC5706P Multi Centrifuges - Manual PDFOhaus Frontier 5000 Series Multi FC5706P Centrifuge - Manual PDF          Ohaus Frontier 5000 Series - Rotor Guide PDFOhaus Frontier 5000 Series Centrifuges - Rotor Guide PDF

 

  FC5706P Product Datasheet                                                                                                     Frontier 5000 User Guide

Ohaus Frontier 5000 Series FC5706P Multi Centrifuge - Datasheet PDFOhaus Frontier 5000 Series Multi FC5706P Centrifuge - Datasheet PDF       Ohaus Frontier 5000 Series Centrifuges - User Guide PDFOhaus Frontier 5000 Series Centrifuges - User Guide PDF

   

   FC5706 (IVD) Product Datasheet

Ohaus Frontier 5000 Series Multi FC5706P (IVD) Centrifuge - Datasheet PDFOhaus Frontier 5000 Series Multi FC5706P (IVD) Centrifuge - Datasheet PDF

Shipping

Free Shipping Australia Wide:
We offer free shipping for all OHAUS products Australia wide.

Shipping and Processing:
- We offer free shipping on all OHAUS products.
- Please allow 1-3 business days for order processing.
- If you choose any factory fitted options for your equipment, please allow an additional 1-2 business days for fitting.
- Please allow up to 7 business days for delivery to metro areas.
- For all other locations, please allow up to 14 business days for delivery.

Delivery: 

All OHAUS products purchased from Lab Devices Australia are delivered using standard shipping.

"We advise customers to keep their product packaging in case a return or warranty repair is needed. Original packaging is specifically designed to protect the product during shipping and helps minimize damage in transit."

Back Orders:

Some products may occasionally be out of stock. If your selected item is on back order, we'll contact you before processing your order with an estimated dispatch timeframe. At that point, you can choose whether to proceed or cancel the order. 

Cancellation Policy:

Orders can only be cancelled if the product has not yet left our warehouse. If the product is already in transit at the time of your cancellation request, our standard return policy applies. This requires the product to be returned un-opened, with return shipping costs covered by the customer.

Need Help? Call 1300 812 450

Returns

Unopened Returns:
There is a 30 day return on unopened products from date of purchase. The package must not be opened and must be in a resellable condition. So, this means the package that the product has come in must not be opened at all.

Return shipping costs must be covered and organised by the customer unless the product is damaged or faulty. Once product has been returned in a resellable condition, inspected and found to be in an undamaged & resellable condition, a refund will be processed.

No Return Policy:
- We do not accept returns on products once packaging has been opened, unless the product has been proven to be damaged or faulty.

- We do not accept returns on unopened products after 30 Days.

- If an item has had custom changes made to it, we will not accept a return on these items. If you are getting custom changes made to an item, please be aware of this policy.

Please contact support@labdevicesaustralia.com.au for any inquires.

Damaged Shipments: Ensuring a Smooth Resolution

We take great care in packaging your order, but if damage occurs during transit, we are here to help ensure a quick and smooth resolution.

If the packaging is clearly damaged upon delivery: We kindly ask you to refuse the package and immediately ask the driver to document the damage. Please call us right away at 1300 812 450 to report the refusal. Lab Devices Australia will then handle the claim with the carrier and arrange for a replacement shipment as soon as the inspection is complete.

If the damage is hidden (not visible on the outside): Please contact us at support@labdevicesaustralia.com.au or call 1300 812 450 within 5 days of receiving your shipment. To help us file a prompt claim, please be ready to provide clear photographs of both the damaged product and the internal and external packaging.

Important Note for All Damaged Shipments: For the carrier's inspection, it is essential that you keep the box, all packing materials, and the damaged items until the claim is fully resolved. Upon confirming transit damage, we will quickly arrange a return, refund, or replacement, with the shipping costs covered by the transit company. If the packaging is damaged but your product is perfectly fine, no further action will be needed from us.

Faulty Product:
If the product is faulty, please contact
support@labdevicesaustralia.com.au immediately so an arrangement can be made for a return/refund or return/replacement, under specified warranty conditions of the faulty product. The product must be repacked in its original packing.

Need Help? Call 1300 812 450

Warranty

OHUAS Warranty Information

Best-in-Class Warranty Protection

At Lab Devices Australia, all OHAUS scales, balances, and lab equipment come with comprehensive manufacturer warranty coverage. OHAUS is committed to quality, with many products backed by an industry-standard 1 to 5-year warranty, ensuring your investment is precise and protected.

"We advise customers to keep their product packaging in case a return or warranty repair is needed. Original packaging is specifically designed to protect the product during shipping and helps minimize damage in transit."

Warranty Coverage by Product Range

Six Month Warranty

  • Starter Series Electrodes

One Year Warranty

  • Accessories
  • Indicators (all models)
  • SD & Catapult Scales
  • Aviator® Scales
  • MB23 and MB32 Moisture Analyzers
  • Starter & Aquasearcher Meters
  • CR Scales
  • Navigator® Scales
  • Valor® Scales
  • Defender® Scales
  • Scout® STX, SPX & SJX Balances
  • Floor Scales
  • CKW Scales
  • Ranger® Scales
  • Frontier Mini Centrifuge
  • FD Scales
  • CX Scales
  • Scale Bases (all models)

Two Year Warranty

  • Labjaws Clamps & Supports
  • Frontier Micro & Multi Centrifuges
  • Open Air Shakers
  • Incubating & Incubating Cooling Shakers
  • Overhead Stirrers
  • Vortex Mixers
  • Guardian™ Hotplates & Stirrers
  • Dry Block Heaters
  • Homogenizers

Three Year Warranty

  • Explorer® High Capacity Balances
  • Adventurer® Balances
  • Pioneer® Balances
  • PR Series Balances
  • MB92, MB62 Moisture Analyzers
  • MB120 Moisture Analyzer

Five Year Warranty

  • Explorer® Semi-Micro Balances
  • Explorer® Analytical Balances
  • Explorer® Precision Balances

What's Covered

Adam Equipment warranties typically cover:

  • Defects in materials and workmanship
  • Manufacturing faults
  • Component failures under normal use conditions
  • Load cells and weighing mechanisms
  • Electronic components and displays

Warranty Exclusions

Warranty coverage does not include:

  • Damage from misuse, abuse, or negligence
  • Normal wear and tear
  • Consumable items (batteries, printer paper, labels, etc.)
  • Damage from unauthorized repairs or modifications
  • Environmental damage (water ingress, electrical surges, impact damage)
  • Calibration drift (regular calibration is considered routine maintenance)
  • Damage from improper installation or transport

Maintaining Your Warranty

To ensure your warranty remains valid:

  • Use equipment according to manufacturer specifications
  • Perform regular maintenance as outlined in product documentation
  • Operate equipment within specified environmental conditions (temperature, humidity)
  • Use only authorized service technicians for repairs
  • Retain proof of purchase and product documentation

Warranty Service Process

If you require warranty service for your OHAUS product:

Step 1: Contact Us
Email: support@labdevicesaustralia.com.au
Phone: 1300 812 450

Step 2: Provide Information

  • Product model and serial number
  • Date of purchase and invoice number
  • Detailed description of the issue or fault

Step 3: Assessment
We'll assess whether the issue is covered under warranty and arrange appropriate service through OHAUS's authorized service network.

Step 4: Resolution
Depending on the issue, resolution may include:

  • On-site repair by authorized technician
  • Return to service center for repair
  • Replacement parts shipment
  • Product replacement (in cases of major failure)

Australian Consumer Law

Your warranty rights are protected under Australian Consumer Law. Adam Equipment products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits provided by Adam Equipment warranties are in addition to your rights under Australian Consumer Law.

OHAUS Product Quality Assurance

OHAUS maintains the highest quality standards:

  • ISO 9001:2015 certified manufacturing
  • Over 100 years of precision weighing expertise
  • Global network of authorized service centers
  • Rigorous quality control and testing procedures
  • Compliance with international weighing standards

Beyond Warranty Service, Repair & Calibration

For products no longer under warranty, we’re happy to provide you with trusted service repair contact information to help ensure your equipment is reliably serviced and maintained. Beyond warranty coverage, Lab Devices Australia can assist with:

  • Periodic calibration services
  • Repairs and service outside warranty period
  • Technical support and troubleshooting

Questions About Your Warranty?

Our team is ready to help you understand your OHAUS warranty coverage and answer any questions about protecting your investment.

Contact Lab Devices Australia:
Phone: 1300 812 450
Email: support@labdevicesaustralia.com.au


Authorized dealer of OHAUS in Australia

Why Buy From Us

At Lab Devices Australia, we’re more than just an online store — we’re a trusted partner for laboratories, clinics, universities, and research facilities across the country. Our carefully curated range of premium lab equipment and accessories is designed to meet the strict standards of modern scientific and medical environments. Whether you're outfitting a new facility or replacing critical instruments, you can count on us for high-quality, dependable products from respected brands.

We proudly offer transparent pricing, secure online ordering, and fast, Australia-wide delivery — even to remote areas. We understand the demands of professional labs, which is why we back every product with expert support and a commitment to customer satisfaction. You’ll also benefit from convenient GST invoicing, optional quotes for procurement workflows, and reliable after-sales assistance.

Lab Devices Australia combines the convenience of e-commerce with the care of a specialised supplier. With a focus on quality, safety, and service, we make it easier to get the equipment you need — when and where you need it. Experience the difference of a supplier that understands the real needs of Australian labs.

  • Free Shipping (on select products) Australia wide. 
  • Price Match Guarantee. Best prices online guaranteed.
  • 30 Day Returns. If you realize the product is not right for you or you chose the wrong product, just return it to us in a resaleable condition.
  • Great Service. We pride ourselves on the best service, anywhere.
  • Your Satisfaction Guaranteed. We handpick our products for quality, we know you'll love them. But if there is ever something wrong, we'll fix it.